Frequently Asked Questions

Everything you need
to know.

Questions about the process, privacy, payment, and what we accept. If you don't find what you're looking for, reach us at [email protected] or call +1 646 373 1136.

Everything you need
to know.

The best price comes from competition. A single jeweler has no reason to bid near their ceiling and you have no leverage. Parure creates a sealed-bid process among our vetted buyers simultaneously, forcing each to offer their best number. Our sellers consistently receive significantly more than single-buyer quotes.

Nothing. There is zero seller commission or fee. Submitting your diamond and receiving an offer is completely free. If you accept the offer, Parure's fee is earned from the buyer-side spread, invisible to you. You keep the full offer amount.

Your identity is kept private from buyers throughout the bidding process. We designed it this way intentionally so your privacy protects your leverage. Personal details are only shared when needed to complete a transaction you have chosen to accept.

You receive your highest offer within 48 hours of submission. If you accept, we coordinate secure insured shipping and wire payment directly to you within 24 hours of receiving the diamond. The entire process typically concludes in under one week.

We accept loose diamonds and diamond jewelry including engagement rings, solitaires, and estate pieces. All shapes and carat weights are considered. We work with GIA, AGS, IGI, and HRD certified stones as well as uncertified diamonds. Pieces with an approximate value of $5,000 or above are best suited to our process.

No. Receiving an offer is completely free and non-binding. You may decline for any reason, no follow-up, no pressure, no fee. Many sellers simply want to know what their diamond is worth in the current market. That information is yours at no cost.

We are happy
to speak with you.

Our team is based in New York and available to answer any questions before you submit.

Ready to find out
what your piece is worth?

Submit privately in 5 minutes. No obligation. No seller fee. You receive the highest competing offer within 48 hours.